www.bbotrailcams.com

Welcome to BBO Trail Cams. We are a division of www.beebusyoutdoors.com and our parent company Bee Busy Shopping, LLC.  We take pride in our commitment in selling quality Trail Cams and Trail Cam Accessories while providing outstanding customer service. With so many internet stores out there, we hope that you will find our store informative, convenient and easy to navigate.  We welcome any and all feedback from our customers that will aid and improve our store as well as your shopping experience.

Orders placed online via our web site are shipped using multiple carriers, primarily USPS, UPS & FedEx. Shipping charges are calculated by the system as part of the checkout process and are based on weight of the products being shipped. In order to determine the shipping cost of any order, place the items in the shopping cart and complete the shipping information requested prior to order completion.

Unless otherwise noted in the product description, all orders placed are generally shipped within 1 to 3 business days. (Monday-Friday). Shipping carriers do not make delivery date guarantees for orders shipped via Regular Ground Service. However they do make delivery date estimates.  When ordering multiple items, products may be shipped from separate warehouses and will arrive separately.  All shipping quotations are for the continental U.S.

Please note:  Some of our cameras and accessories including the Scout Guard SG550 series game cameras can be shipped internationally.  Please call to place your order for these items. All other items are not eligible for international shipping.

Delivery Address cannot be a Post Office Box, Military APO, FPO or AE except orders for the Scout Guard SG550 Trail Cameras.  Scout Guard SG550 series cameras ship via USPS Priority Mail and ships out the next business day. In the event you must return a cam for warranty, we pay for return shipping to you during the warranty period of 1 year.

For orders made from within Florida, sales tax is added for all taxable items. Sales Tax will not be charged for items shipped outside of Florida.

Under no circumstances will rejected/refused merchandise qualify for a return claim unless otherwise specified by BBO Trail Cams. You must email us at sales@bbotrailcams.com for all damaged, missing, or mistakenly shipped products within 48 hours of package delivery. All return merchandise claims filed after 48 hours of original delivery date are strictly defined as a manufacturer warranty issue. For most merchandise, items are warranted by the manufacturer for a minimum of 1 year. Please contact us at sales@bbotrailcams.com for an RMA number and instructions for return.  Merchandise returned without an RMA number will not be refunded or exchanged and will be returned to the customer at the customers expense.  NO MERCHANDISE MAY BE RETURNED UNDER ANY CIRCUMSTANCES UNLESS SAID MERCHANDISE IS DEFECTIVE.  Please note that payment refunds occur only when similar merchandise is not available for replacement.  All warranties for products purchased through BBO Trail Cams are the responsibility of the respective manufacturers. All issues, claims and questions concerning product warranties should be submitted directly to the manufacturer. Please see your product's warranty information for contacting the manufacturer for replacement and/or repairs.

If you receive a damaged shipment, or suspect a shipment is damaged, please notify the carrier (USPS, UPS, FedEx, etc.) immediately.  Before a carrier will process any claim for damaged merchandise, its representative must inspect the merchandise and the shipping carton. DO NOT DISCARD OR DESTROY ANY SHIPPING CARTONS OR PACKAGING MATERIALS!

Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.  You may also cancel or modify an order by contacting us at 888-226-7640 or emailing us at sales@bbotrailcams.com (Please include your name and order number).  Cancellations cannot be made after your order has shipped. Exceptions to this policy include cancellation request related to unexpected shipping delays. If an order does not ship within the originally specified time frame, no cancellation fee will occur. You will be advised if your merchandise has not been shipped and may therefore still be canceled.